INformation Technology Consulting

Direct-Tech Solutions, INC.

OUR services

On Site Service and Support
Direct-Tech provides complete on-site service and support to maintain your computer and network systems in prime operating condition. With over 15 years experience in systems service and support, we provide the timely, quality service that your organization requires. We provide complete support and installation for computer hardware systems including servers, workstations, Audio Visual Systems , Video Surveillance Systems. We provide 24-hour, 7-day-a-week service including weekends and holidays. 

Remote Support
Using remote access tools, e-mail, and telephone support, we can provide a high level of responsive support to our clients without the expense of an on-site visit. Although not all issues can be resolved remotely, it does provide a viable alternative for a faster, lower cost solution to many problems. 

Service Contracts
Using service contracts, Direct-Tech provides continuing support to our clients. Contract clients enjoy regularly scheduled visits, reduced rates, and reduced response times to service and emergency calls. Regular visits allow our technicians and engineers to detect and correct issues before they can become problems.